Billing – in addition to level 1, demonstrate a complete understanding of end to end billing inputs and processes as well as demonstrate the ability to conduct higher level billing tasks such as key and large commercial billing as well as net metering accounts.
Establish and maintain consumer accounts – same as level 1. Organizational Structure – same as Level 1. Revenue – Perform balancing, return item processing and creation of consumer refunds. Consumer/Vendor Correspondence – perform assigned responsibilities to process incoming documents, consumer information and processes creating consumer notices with vendor partners. Support inquiries from other areas and consumer requests from customer services representatives. Billing – run assigned reports and programs, applying billing data to consumer accounts. Establish and maintain consumer accounts – process service orders as well as internal or vendor partner information to create location details, process adjustments and respond to consumer change requests. Organizational Structure – understand the functions, roles and work flow(s) of areas at CFEMC in order to develop timely and accurate billing. Access CFEMC and vendor partner systems and processes to ensure all billing elements and accurate. Utilize processes to control potential revenue loss. Manage service order and work order process. Maintain member/customer account information. Compile, edit, create and proof billing. Process member/customer correspondence. Mentally capable to comprehend and perform job duties with little or no supervision.Įffectively and accurately performs the following functions:. Proficiency in the use of a calculator and CRT. 
Basic knowledge and skills in computer applications as they relate to data entry and customer account inquiry.At least one year experience in data entry for Consumer Accounting Representative Level I, 2 years of experience for Level II, and 4 years of experience for Level III.High School graduate or equivalent required.The minimum job qualifications for this position are: To provide accurate, accountable, and timely consumer billing. Coweta-Fayette EMC announces Bright Ideas Grant Recipients, awards $29,926.33 to local educators on behalf of Operation Round Up.3rd Annual Clays for Community Operation Round Up Sporting Clay Shoot… Mark Your Calendars!.1st Annual “Swing Fore Operation Round Up” Golf Tournament Fundraiser.
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